Graph + AI World Keynote:

Combining World's Largest Healthcare Graph and AI to Deliver Member 360 at UnitedHealth Group

Graph + AI World Keynote - Recorded September 2020

UnitedHealth Group has developed the largest graph database in healthcare and combined it with AI to link, analyze, and make real-time care path recommendations for 50 million patients. UnitedHealth Group is saving over 150 million USD annually due to the reduction in call handling time for call center agents.
Key highlights include:

  • Largest healthcare graph with 10+ billion vertices (entities - claims, patients, doctors) and 50+ billion edges (relationships)
  • Member(Customer) Journey application used by over 23,000 call center and other employees for never-before visibility and insights
  • Real-time AI application: similarity matching to find matching patients based on 200 features across tens of millions of population in milliseconds
  • Combine Graph Database with AI/ML to build a model to predict disease in just 8 hours

Watch the Session

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“The value of graph, with AI algorithms on top, is that not only can we monitor an enterprise, we can predict - and that allows us to avoid problems before they happen”

Edward Sverdlin

UnitedHealth Group

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About TigerGraph

TigerGraph is the only scalable graph database for the enterprise. Based on the industry’s first Native and Parallel Graph technology, TigerGraph unleashes the power of interconnected data, offering organizations deeper insights and better outcomes. TigerGraph fulfills the true promise and benefits of the graph platform by tackling the toughest data challenges in real time, no matter how large or complex the dataset. TigerGraph’s proven technology supports applications such as fraud detection, customer 360, MDM, IoT, AI and machine learning to make sense of ever-changing big data, and is used by customers including Amgen, China Mobile, Intuit, Wish and Zillow, along with some of the world’s largest healthcare, entertainment and financial institutions. 

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