Item Category Mapping Using Walmart Retail Graph
Item miscategorization is an important problem for eCommerce companies to overcome, one that can lead to significant post-processing efforts, poor customer experience, and possible loss of business. Using graph technology, Walmart expedited the mapping process. This led not only to a better customer experience, but also to improved item discoverability and relevant recommendations by its eCommerce systems. Walmart accomplished this by leveraging its item-centric EKG (Retail Graph) to help automate its item category mapping exercise.
SPEAKERS:
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Jitesh Mishra Mishra, Senior Software Engineer at Walmart
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Priodeep Mukherjee, Senior Software Engineer at Walmart