Building Engagement and Connection with Customer 360

Customer 360 SaaS is a modern, intelligent, all-in-one customer data management approach designed for building an efficient discovery, operations, insights, and analytics foundation for smoother, personalized, authentic, and relevant customer engagement. We'll examine some of the most compelling use cases global customers are embarking on, including fraud detection & analytics, AI and machine learning, real-time recommendation engines, knowledge graphs, network and database infrastructure monitoring, and master data management.


  • Srinivas Varada, Senior Director - Insights & Data (MDM & C360 Practice) at Capgemini USA