COVID-19 pandemic has raised the stakes. To survive and thrive, all organizations must deliver a better customer experience online. Companies such as Nike and Walmart are reaping the rewards, taking market share and accelerating the growth of their eCommerce channels. Improving customer experience in a digital world requires connected intelligence with the ability to have a real-time 360 view of your customers and the ability to make real-time decisions from every channel.
Join us as we share the next generation customer experience solution for retail and eCommerce powered by graph and machine learning that can:
- Process and connect the continuous flow of data from all digital interactions
- Build and update the 360 degree view of customer journey in real-time
- Deliver relevant personalized recommendations at every customer interaction point, to improve customer experience and increase revenue and profits
Steven Fuller, Sr. Solutions Engineer and Data Scientist, TigerGraph
Gaurav Deshpande, VP Marketing, TigerGraph